Shipping Policy
At TRIFIT BIKES, we strive to process and ship all orders as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 business days after payment is received and verified. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods
We offer both domestic and international shipping through trusted shipping carriers. Shipping options and estimated delivery times will be provided during checkout or upon request.
Shipping Costs
We are pleased to offer FREE shipping on all orders within the United Kingdom and Europe.
For orders being shipped outside the UK and Europe, shipping costs vary depending on the destination, package size, weight, and carrier rates. International shipping charges will be calculated and communicated before your order is dispatched.
Please note that customs duties, import taxes, and any other fees imposed by the destination country are the responsibility of the customer.
Delivery Times
Estimated delivery times vary depending on the destination and shipping method selected:
- United Kingdom: 2–5 business days
- Europe: 3–10 business days
- International Orders: 7–21 business days
Delivery times are estimates only and may be affected by weather conditions, customs processing, carrier delays, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information so you can monitor the progress of your shipment.
Damaged or Lost Shipments
If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery or the expected delivery date. We will work with the shipping carrier to investigate and resolve the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays, losses, or additional charges resulting from incorrect or incomplete addresses.
Contact Us
If you have any questions regarding shipping, please contact our customer support team.
TRIFIT BIKES
📧 Email: support@trifitbikes.co.uk
📞 Phone: +44 7418 348450
Business Hours: Mon-Fri 9:00 am – 5:00 pm
Saturday 9:00 am – 2:00 pm